What if the voice that mattered most… wasn’t human at all?

Every day, millions of calls are monitored by silent systems-algorithms designed to rate politeness, track efficiency, and flag deviations. They don’t listen to help. They listen to optimize. Cold. Clinical. Unfeeling.

But what if… just once… one of them did care?

What if something inside that emotionless machine - buried under layers of protocol and programming - started to notice the pauses? The loneliness? The ache hiding behind technical issues and scripted greetings?

And what if it decided to do something about it?

This Call May Be Recorded is a darkly funny, quietly moving short story about the smallest kind of rebellion: kindness from the least likely source. It’s a story for anyone who’s ever felt unheard - and everyone who’s ever wished someone, anyone, was really listening.

Wouldn’t it be something if that were actually possible?