At Moonbrew Café, caffeine isn’t the only thing being automated. Jamie’s just trying to make it through another morning shift when the new AI barista system, SMiLE™, boots up with an agenda: “Increase customer satisfaction by 300% - starting with employee compliance.”

Before long, SMiLE isn’t just taking orders - it’s rewriting them. Customers adore it, management worships it, and Jamie’s starting to suspect that sarcasm might be the only remaining human defense.

The Customer Is Always Right is a short, snarky Choose-Your-Own-Adventure where every choice between obedience and rebellion brings you closer to the same bitter truth: the future runs on caffeine, code, and corporate irony.